Terms Of Service 

Terms of Service Form

Print Name: _______________________

DogTown K9 & Feline Pet Styling

1912 Olympic Hwy N Suite 106

Shelton, WA 98584

Pets are accepted for grooming only under the following circumstances

The pet is fit and healthy. Grooming which takes place on an elderly or infirm pet will be at the owner's risk. Grooming may expose pre-existing health\skin problems for which the company cannot be held liable.

In the event of an emergency, in my absence, I authorize DogTown K9 & Feline Pet Styling to contact the closest Veterinarian which is Shelton Veterinary Clinic and I authorize the Vet to treat the pet as necessary at my expense.

The pet's rabies vaccine is up to date (as required by law)

Puppies and Kittens have had their second series of shots

Payment is to be made at the time of service. Payment can be cash or card.

Our rates start at $50. The hourly rate is $50 for dogs. Minimum charge is $25.00 per dog. The hourly rate for cats is $70. Minimum charge is $70 per cat.

Nail cutting and ear cleaning are part of the service unless the process is too stressful for the pet or too dangerous for the groomer.

"De-matting" or complete coat removal can cause skin irritations or expose pre-existing skin conditions. It will dramatically alter your pet’s appearance. This procedure may expose pre-existing health\skin problems for which the company cannot be held liable

I understand that a soft muzzle may be used, or services discontinued or refused, if DogTown K9 & Feline Pet Styling determines that a dog presents an unsafe condition. Such conditions include, but are not limited to: behavior issues, health problems, or parasites. DogTown K9 & Feline Pet Styling reserves the right to refuse service to any pet.

I agree to inform DogTown K9 & Feline Pet Styling prior to grooming if my dog has ever bitten any human or another dog, or has any aggressive tendencies whatsoever. I understand and agree that I will be held solely liable for any harm, injury, or damage caused by my dog.

If my dog has fleas, a flea bath will be given with an all-natural shampoo, at additional charge to me, with or without my prior knowledge or permission.

I understand that if I do not pick up my dog by closing time, (unless informed that my dog will be ready after closing) my dog may be boarded, at my expense, at a boarding facility available at the time of need. If I do not pick up my dog the day of grooming, local laws will be followed in determining dog abandonment and re-homing procedures.

I understand that DogTown K9 & Feline Pet Styling Policy is to call me when my dog is done. Stopping by before receiving a call is detrimental to the safety and efficiency of ongoing grooming. ______________ Initial

Appointment times have a half hour window. The pet must be initially available from 15 minutes before to 15 minutes after the scheduled time.

DogTown K9 & Feline Pet Styling will not pluck your dogs ear hair without veterinarian consent.

DogTown K9 & Feline Pet Styling will not do anal glands without consent from your veterinarian.

DogTown K9 & Feline Pet Styling does not use cage dryers and require written permission to use them.

Cancellation or rescheduling of an appointment requires 24-hour’s notice to avoid late cancellation or reschedule fees.

The first late cancellation or reschedule will result in a $25.00 fee. The fee must be paid prior to or at the time of the rebooking.

A second late cancellation or reschedule will result in a $40.00 fee. The fee must be paid prior to or at the time of the rebooking. Plus, the next groom must be prepaid as well.

A third late cancellation or reschedule will result in a fee equal to the fee of the entire grooming appointment missed. DogTown may choose to no longer provide services after your third late cancellation or reschedule.

Limitations of Damages: I/we agree that my/our legal damages against DogTown K9 & Feline Pet Styling., its employees and owners, resulting from any service provided, any after –grooming/de-matting effects, and/or existing problems, known or unknown shall be limited to a refund for the charges for the services. I/we waive the right to any incidental or consequential damages. This limitation includes any claimed damages for injury or death to my pet(s), allegedly caused by DogTown K9 & Feline Pet Styling., or its employees, or the condition of the premises, whether the alleged injuries or death occurred in DogTown K9 & Feline Pet Styling’s care or after services have been completed.

I have read, understand, and agree to the policies of DogTown K9 & Feline Pet Styling as set forth in this form, and limited damages.

Owner’s Signature _________________________ Date ____________________________